Privacy

We Are ZW Drive

Address: 2811 Castro Valley Blvd, Suite 206, Castro Valley, CA 94546, USA

Phone: +0086-755-27322645

Email: sales@zwgearbox.com

We Are A Specialist In Micro Drive Systems Focused On The U.S. Market. With Extensive Experience In Automotive Electronics Manufacturing And A Robust Self-Developed Core Component System — Including Motors, Electronics, And Transmission Technology — We Deliver Customized, High-Quality Mechatronic Solutions To Our Clients.

What Does This Privacy Notice Cover?

ZW Driver Takes Your Personal Data Very Seriously.

This Policy Includes The Following:

• The Types Of Personal Data We Collect About You
• How And Why We Collect And Use Your Personal Data
• How Long We Retain Your Personal Data
• When, Why, And With Whom We Share Your Personal Data
• The Legal Bases We Rely On To Use Your Personal Data
• Where We Store Your Personal Data And Whether We Transfer It Outside The U.S. Economic Area
• How To Contact Us.

What Personal Data Do We Collect From You?

During Your Relationship With Us, We Collect Certain Personal Information As Part Of Specific Processing Activities. This May Include Interactions Via Our Website, Customer Centers, Or Meetings With ZW Driver Representatives. We May Also Obtain Such Data From Our Authorized Dealers, Partners, And Other Third Parties.

The Personal Information We Collect May Include:

• If You Are A Customer/Client/Prospect:

Your Contact Information (Name, Email Address, Postal Address, Phone Number, Company Name And Contact Details, Job Title, Position, Industry Sector), Names And Contact Information Of Individuals You Work With, Work-Related Records And Reports, Device And Tool Information Associated With Your Account, Charts, Notes, Information Collected Via CCTV In Our Facilities, And Any Other Information You Choose To Provide.

Data Relating To Your Purchase And Use Of Our Products And Services (Customer Preferences And Details, Purchase History, Order IDs, Etc.).

• If You Visit Our Website, We May Also Collect Personal Data Through Cookies Or Similar

Technologies, Including But Not Limited To:

Your IP Address, Cookie ID, Web Browser, Operating System, Location, Pages You Visit On The Website, Ads You View Or Click, Your Internet Service Provider’s Domain, Etc. We Statistically Analyze This Information To Optimize Our Online Presence And The Technology Behind It. For Full Details On Our Cookies, Please Visit Our Cookie Policy: https://www.ZW Driver.com.

Personal Data Provided When Using Various Forms On Our Website (Such As Contact Forms, Webinar Registrations, Newsletter Sign-Ups), Including Your Contact Details (Name, Email Address, Work Address, Etc.).

Where Do We Collect Your Personal Information From?

We May Collect Your Personal Information From The Following Sources:

• Directly From You:

Information You Provide To Us Through Various Means, Including Contact Forms, Phone Calls, Business Cards, Business Meetings, Other Landing Pages On The Internet, Documents You Fill Out Providing Your Details, Or During Business Transactions With Us;

When You Contact Us By Email, Phone, Fax, Or Mail;

Cookies Placed On Your Computer Or Mobile Device When You Visit Our Website;

• From Third Parties:

From Third-Party Websites When You Click On ZW Drive Ads Or Information, Or Otherwise Explicitly Express Interest In Learning More About Us;

Through Purchased Databases Containing Your Personal Contact Data, For Which You Have Provided Consent To Third Parties;

• From Public Sources Such As LinkedIn, Twitter, Facebook, And D&B “Hoovers.”

How And Why Do We Use Your Personal Data?

Where Permitted By Applicable Law, We May Use Information (Including Personal Data) For Various Purposes, Including:

• To Contact You Regarding Services Or Products You Have Received From Us (And Any Changes To Them);
• To Contact You About Other Services Or Products In Our Portfolio;
• To Contact You And Invite You To Events We Host Or Participate In;

• To Respond To Any Questions Or Concerns You Raise;
• To Handle Administrative Matters Such As Invoicing And Renewals;
• To Fulfill And Enforce Obligations Arising From Contracts We Have Entered Into With You;
• To Conduct Anti-Money Laundering Checks;
• To Verify Your Identity;
• To Help Us Tailor Our Marketing Communications And Advertising To You;
• To Use Your Pseudonymized Details To Show You Ads On Social Media Platforms Like LinkedIn Or Twitter, Or Through Other Third-Party Ads That May Appear On Websites You Use;
• To Improve The User Experience On Our Website Through Behavioral Analytics Tools;
• To Ensure The Security Of Information You Provide To Us;
• To Comply With Our Legal Obligations, Including Record-Keeping, Reporting, Accounting, Tax, And Other Obligations;

We Will Not Use Your Information For Any Other Purpose Unless Required By Law.

How Long Do We Retain Your Personal Data?

The Retention Period For Your Data Depends On The Purpose For Which We Use It.

We Will Only Retain Your Personal Data For As Long As Necessary To Fulfill The Purposes Outlined In This Policy Or Purposes You Have Been Informed Of. If We Process Your Data Solely On The Basis Of Consent, We Will Retain It For The Duration Of Our Customer Relationship (And, Where Applicable, Until The End Of The Warranty Period) Or Until You Withdraw Consent. If We Have A Legal Basis Other Than Consent To Continue Using Your Data, We May Retain It As Long As Required To Meet Our Legal Obligations, Defend Ourselves In Legal Disputes, Or Where We Determine We Have A Legitimate Interest In Doing So.

We Establish Standard Retention Periods For Different Categories Of Data We Hold.

If A Standard Retention Period Cannot Be Determined, We Decide Based On The Following Criteria:

• Our Relationship With You;
• The Purpose And Use Of Your Data (Including Current And Future Uses);
• Our Legal Obligations;
• The Legal Basis For Processing Your Data (Consent, Contract Performance, Etc.);
• The Level Of Risk Associated With Retaining Or Using Your Data;
• Your Rights Under GDPR And Other Applicable Laws; And
• Any Other Relevant Circumstances.

Who Do We Share Your Personal Data With?

e Share Your Personal Information With Third Parties Who Perform Functions On Our Behalf And Provide Services To Us, Such As Professional Advisors, IT Consultants Conducting Testing And Development On Our Business Systems, Research And Mailing Companies, Functional Coordinators, Distributors/Representatives Providing Maintenance And/Or Support Activities On Our Behalf, And Third-Party Service Providers And Applications Used For Our Business Functions, Such As Hosting Service Providers.

We May Share Your Personal Information Internally With Other Companies, Primarily For Business And Operational Purposes.

As Our Business Continues To Grow, We May Sell Or Purchase Assets. If Another Entity Acquires Us Or Merges With Us, Your Personal Information Will Be Disclosed To That Entity.

If We Initiate Or Are Subject To Bankruptcy Or Reorganization Proceedings, All Such Information Will Be Considered Our Asset And May Therefore Be Sold Or Transferred To Third Parties.

When Necessary, We Share Your Personal Information With Third Parties To: Comply With Legal Obligations; Where We Have A Good Faith Belief That Applicable Law Requires It; Respond To Government Authorities For Investigations; Detect And Prevent Fraud Or Any Technical Or Security Vulnerabilities; Respond To Emergencies; Or Otherwise Protect The Rights, Property, Safety, Or Security Of Third Parties, Website Visitors, Our Business, Or The Public.

These Third Parties Are Bound By Similar And Equally Strict Privacy And Confidentiality Commitments.

No Other Third Party Has Access To Your Information Unless Explicitly Stated In This Privacy Notice Or Required By Law.

ZW Drive Services May Offer Social Sharing Features And Other Integrated Tools (Such As The Facebook “Like” Button) That Let You Share Actions You Take On Our Services With Other Media, And Vice Versa. Using Such Features Allows You To Share Information With Your Friends Or The Public, Depending On The Settings You Establish With The Entity Providing The Social Sharing Feature. For More Information About The Purpose And Scope Of Data Collection And Processing In Connection With Social Sharing Features, Please Visit The Privacy Policies Of The Entities Providing Such Features. We Are Not Responsible For The Privacy Practices Of These Entities.

What Is Our Legal Basis For Using Your Personal Data?

We Process Your Information On The Following Legal Bases:

• Contract Performance:

Once You Enter Into A Contract With Us, We Process Various Types Of Data, Such As Your Contact Data, Financial Data, Work-Related Information, Etc., To Fulfill The Contract Between Us. This Enables Us To Provide You With Products And/Or Services Via The ZW Drive Website In Accordance With Our Terms And Conditions; Is Necessary For Purposes Such As Responding To Inquiries, Application Engineering Support, Contract Negotiations, And Performing Our Contract With You; Taking Steps At Your Request; And Complying With Legal Obligations That May Apply To Us.

• Legitimate Interests:

We Use Your Personal Data For Our Legitimate Interests, Including Communication, Contract Administration, Record-Keeping, Review, Research And Analysis, Compliance With Non-U.S. Statutory Obligations, Security, Storage, And More. This Includes Pursuing Our Legitimate Interests In Direct Marketing, Market Research, And Web Analytics, As Well As Audience Segmentation And Personalization. While These Activities Entail Certain Risks, We Believe That The Significant Benefits Of Providing Information We Believe Will Be Of Interest To You—And Enabling Us To Enhance, Modify, Personalize, Or Otherwise Improve Our Services/Communications For The Benefit Of Our Customers—Outweigh The Risks To Your Data Protection Rights. We Have Also Implemented Safeguards For Your Rights By Balancing Our Legitimate Interests Against Any Potential Impact On You And Your Rights Under Data Protection And Other Relevant Laws. Our Legitimate Business Interests Do Not Automatically Override Your Interests—We Do Not Use Your Personal Data For Activities Where Our Interests Are Overridden By The Impact On You (Unless We Have Your Consent Or Are Otherwise Required Or Permitted By Law). You Have The Right To Object At Any Time To The Processing Of Your Personal Data Based On Legitimate Interests For Reasons Relating To Your Particular Situation. See Below For More Information On This Right And How To Exercise It.

• Consent:

We Process Your Data Based On Consent For Certain Purposes, Such As When You Agree To Receive Marketing Information (E.G., Newsletters) Or When You Express Interest In Connecting With Us Or Learning More About Us. You May Withdraw Your Consent At Any Time By Writing To Us At The Email Address Below Or Clicking The Opt-Out Link In Any Communications We Send You. For More Information On Your Rights, See Below.

• Legal Obligations:

We Are Required To Process, Retain, Use, And Share Certain Personal Data Under U.S. (California) Law.

• Employees:

For Our Current, Past, And Future Employees, We Process Your Data Based On A Combination Of Contract Performance, Legitimate Interests, Legal Obligations, And Consent (Where Applicable). For Example, When You Apply For A Job With Us, We Process Your Data Based On Consent. Similarly, When You Are Employed By Us, We Process Your Data Based On Contract Performance And Legitimate Interests.

Do We Use Cookies To Collect Your Personal Data?

To Provide You With A Better Experience On Our Website, We And Our Service Providers Use Cookies To Collect Your Personal Data While You Browse. These Are Installed Only With Your Consent. For Information On The Cookies We Use, How To Change Your Preferences, Or How To Refuse Or Disable Cookies, Please Read Our Cookie Policy.

What About Marketing?

ZW Drive May Contact You From Time To Time By Email, Phone, And/Or Mail To Inform You About New, Similar Products.

You Can Opt Out/Unsubscribe At Any Time By Clicking The “Unsubscribe” Link In Any Of Our Communications Or By Contacting Us Using The Details At The End Of This Privacy Notice.

Each Organization Has Its Own Privacy Terms Governing How It Handles Your Information. These Terms Will Inform You How To Opt Out Of Receiving Their Marketing Communications At Any Time (In Addition To Using The “Unsubscribe” Option In Any Of Their Communications).

Where Do We Store Your Personal Information?

Will We Transfer Your Personal Information Outside The United States Economic Area?

All Information You Provide To Us Is Stored On Secure Servers Of Our Data Processing Service Providers.

Where Possible, We Strive To Process Your Information Only In The Country Of Origin. If We Or Our Service Providers Transfer Personal Data Outside The Country Of Origin, We Always Require Appropriate Safeguards To Be Implemented To Protect The Information During Processing.

How Can You Contact Us?

If You Have Any Questions About How We Process Your Personal Data, Wish To Exercise Any Of Your Rights, Or Are Unsatisfied With How We Handle Your Information, Please Contact Us Here:

Address: 2811 Castro Valley Blvd, Suite 206, Castro Valley, California, 94546

Phone: +0086-755-27322645

Email: sales@zwgearbox.com

Last Updated: October 10, 2025. V1